Aged Care Navigator

Aged Care Navigator

People sitting at a table looking at information

OUR AGED CARE NAVIGATOR SERVICE IS UP AND RUNNING AGAIN! YOU CAN GET ADVICE ABOUT ACCESSING HOME CARE AND RESIDENTIAL AGED CARE RIGHT NOW OVER PHONE OR ZOOM BY CALLING 0438 431 817 or 8268 9601 OR EMAIL TO ACSN@COTANSW.COM.AU

Are you confused about aged care?

The aged care system can be complicated. We can help you access services that will support you to live at home safely or find a place in residential care. This help is provided free of charge. We understand that you need time to make big decisions and won’t rush you.

We can explain:

  • how the aged care system works
  • how to organise home care or residential care
  • your contribution to the cost of your services

We can also help you to:

  • find local services
  • use the My Aged Care website
  • contact the My Aged Care centre
  • fill in forms

Contact details

For more information or to make and appointment, call 0438 431 817 or 8268 9601 or email to acsn@cotansw.com.au. If the phone is not answered, please leave a message and we will call you back.

Speakers

We also provide speakers on the aged care system for community groups, either in person or online via Zoom.  More information about our speaking topics

COTA NSW’s information service is part of the Aged Care Navigators Trial, which is testing ways to help people access aged care services. COTA Australia are leading the trials, which are funded by the Australian Government.