Useful links

Useful links



NSW Fair Trading – Retirement villages
The rights and responsibilities of residents, prospective residents and operators

NSW Fair Trading – Residential land lease communities
The laws covering permanent sites in caravan and residential parks

WelcomeMat – Find affordable rental housing in NSW
Search by location for affordable housing

Housing Hub – Find NDIS supported housing and accommodation
Search by location for Specialist Disability Accommodation

Tenants’ Union
Information and advice about your rights as a tenant

Aged Care Guide
Find information and connect with aged care providers


Service NSW – Hospitals and ambulances
Find hospitals, check performance and wait times, pay ambulance fees and claim exemptions, book patient transport

Australian Patients Association
Your rights as a patient

Service NSW – Health services and tools 

Aged Care 

My Aged Care
Find services in the home and residential age care

Aged Care Quality and Safety Commission Charter of Aged Care Rights

COTA Australia – Self-management Resources and Tools
Guide to self-managing your home care package


State Library of NSW – Rest assured
A legal guide to wills, estates, planning ahead and funerals in NSW

Law Society of NSW – Solicitor Referral Service
Find suitable solicitors near you

LawAccess NSW
Find legal information about family, debts, fines, jobs, planning ahead, going to court, neighbours and more

Seniors Rights Service
Legal information, legal services, aged care advocacy services


Service NSW – Cost of Living
Find rebates and savings you may be eligible for

Financial Rights Legal Centre
Advice and advocacy for people in financial stress

MoneyMob Talkabout
Financial advice for Aboriginal people


Access low-cost computers, traineeships, IT training, career guidance

Help to get online

Telstra Tech Savvy Seniors
Help to develop the skills and confidence to use technology

Be Connected (
Information, advice and training to help you thrive in a digital world 


Cemeteries and Crematoria NSW
Planning for burial, cremation and ways to remember life

NSW Communities and Justice – After someone dies
Notifying​ peopl​e, making funeral arrangements and dealing with the deceased person’s property

Australian Death Notification Service
Notify a range of organisations than someone has died without having to approach each one separately.

State Library of NSW – Rest assured
A legal guide to wills, estates, planning ahead and funerals in NSW

Assistive technology 

Assistive Technology Australia
Find all manner of devices to help you perform tasks that might otherwise be difficult 

Elder Abuse 

Australian Human Rights Commission – Elder Abuse
Information about how to identify elder abuse and Elder Abuse Helpline

Ageing and Disability Commission
Report concerns of abuse, neglect or exploitation of an older person or an adult with disability

Grandparent carers 

Family Relationships Online
Information for grandparents when their children experience family separation

ParentLine NSW
Information and advice for grandparents raising grandchildren

Services Australia – Grandparent Advisers
Tailored advice about payments and support services for grandparent carers, foster carers and kinship carers

NSW Communities and Justice – Carer Support Services
Training, support and advocacy for carers