COTA NSW

Covid 19 resources and information

General Covid-19 information

National Coronavirus Health Information Line  - 1800 020 080 

 

Feeling Unwell? - Symptoms of COVID-19 

https://preview.nsw.gov.au/covid-19/symptoms-and-feeling-unwell 

 

Symptom checker 

https://www.healthdirect.gov.au/symptom-checker/tool/basic-details 

 

Find your nearest testing clinic in NSW 

https://preview.nsw.gov.au/covid-19/how-to-protect-yourself-and-others/clinics 

 

Covid-19 hotline for older people - 1800 171 866


Coronavirus in other languages 

https://www.sbs.com.au/language/coronavirus 

 

Factsheets - Commonwealth Government and COTA Australia 

https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-information-for-older-australians_4.pdf 

 

Looking after your mental health

 

Beyond Blue - 1800 512 348 

https://coronavirus.beyondblue.org.au/ 

 

Head to health 

https://headtohealth.gov.au/covid-19-support/covid-19 

 

Lifeline - 13 11 14 

https://www.lifeline.org.au/ 

 

Multicultural mental health 

https://embracementalhealth.org.au/ 


Other avenues for support

Carer Support / Carer Gateway - 1800 422 737 

https://www.carergateway.gov.au/ 

 

Carers NSW - 02 9280 4744 

http://www.carersnsw.org.au/ 

 

Dementia Australia - 1800 100 500 

https://carers.dementia.org.au/resources/coronavirus-covid-19-helpsheets/tips-for-carers-families-and-friends-of-people-living-with-dementia 

 

Assistance with living at home or a residential aged care facility - 1800 200 422 

https://www.myagedcare.gov.au/ 

 

Housing Assistance

 

Residential Tenancy  - Tenants Union NSW 

https://www.tenants.org.au/blog/renting-and-covid-19-information 

 

Department of Communities & Justice 

Link to Home Service - 1800 152 152 

https://coronavirus.dcj.nsw.gov.au/services/housing-and-homelessness 

 

FInancial issues

NSW Fair Trading - 13 32 20 

https://www.fairtrading.nsw.gov.au/resource-library/publications/coronavirus-covid-19 

 

Income Support - Centrelink 

https://www.servicesaustralia.gov.au/individuals/centrelink 

 

National Debt Helpline - 1800 007 007 

https://ndh.org.au/debt-problems/covid19/ 

 

Staying Connected 

Redcross Telecross - 1300 885 698 

https://www.redcross.org.au/get-help/community-services/telecross 

 

Community Visitor Scheme 

https://www.health.gov.au/initiatives-and-programs/community-visitors-scheme-cvs 

 

Safety concerns

NSW Ageing and Disability Abuse Helpline - 1800 628 221 

https://www.ageingdisabilitycommission.nsw.gov.au/ 

 

General Information

 

Seniors Card - 13 77 88 

https://www.seniorscard.nsw.gov.au/ 

 

Service NSW - 13 77 88 

https://www.service.nsw.gov.au/campaign/cost-living 

 

Help with shopping

 

Woolworths priority assistance - 1800 000 610 

www.woolworths.com.au/priorityassistance 

 

Woolworths Basics Box - 1800 904 698 

https://www.woolworths.com.au/shop/page/woolworths-basics-box?icmpid=sm-hp-hero3:other:other:wk39 

 

Coles priority service (COPS) - 1800 455 400 

https://shop.coles.com.au/a/kirrawee/content/priority-service-information 


Coles Community Box 

https://www.coles.com.au/customernotice/community-box 

 

Meals on Wheels - 02 8219 4200 

https://nswmealsonwheels.org.au/ 



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