NBN and risks for medical alarm users

The rollout of the National Broadband Network (NBN) could potentially interfere with the functionality of medical alarm devices for care recipients.

NBN and risks for medical alarm users

NBN and risks for medical alarm users

Released: 29-May-2014

Event Date: to

The rollout of the National Broadband Network (NBN) could potentially interfere with the functionality of medical alarm devices for care recipients. As the network is rolled out and areas are declared NBN-ready, existing landline phones, ADSL internet and Telstra cable internet services will be switched off, meaning some people’s medical alert devices will stop working.

If you or someone you know has a medical alert device, it is important to check that the alarm is compatible with the NBN. Some alarm providers are yet to switch to products which are suited to a fully digital environment, creating a risk of medical alarm users having alarms that won’t work.

The NBN Co has launched a medical alarm register which is designed to support medical alarm users during the transition to the NBN. It is vital that medical alarm users visit this site as soon as possible.

Current advice for people who have medical alarms:

  • register their alarms with NBN Co;
  • contact their alarm providers to check compatibility with the NBN and confirm if any wiring changes are required;
  • contact phone or internet providers to advise that they have medical alarms; and
  • confirm that their alarms are working correctly after the NBN is installed







NBN Co medical alarm register: http://www.nbnco.com.au/medical-alarm-register.html

For more information and FAQs: http://www.nbnco.com.au/medical-alarm-register-faqs.html

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